At Randolph we take the privacy of our clients to heart. This is why no personal information is ever gathered on www.randolph.ca without your consent. When you order on-line we will only ask you information required to complete the transaction of your order and invoicing.
Randolph respects the confidentiality of your personal information. Your personal information will never be lent or sold to anyone. We share personal information of users only with external mailing enterprises and credit card processing companies in order to invoice and dispatch your order, however, we only provide the information strictly necessary to this end.
We may use the information in order to contact you regarding your order. You recognize and agree that Randolph can access, preserve and divulge information related to your account if the law so requires or, if in good faith, we believe that accessing or divulging this information is reasonably required in order to : (a) conform to the legal process; (b) follow up grievances related to content violating third party rights; or (c) follow up customer service requests on your behalf.
Randolph is committed to never divulge any of your personal information nor to use these to any other end than to communicate with you and process your order. Should you wish not to receive any commercial or promotional messages in electronic, printed or verbal format, please inform us in writing or via e-mail at the addresses listed under Contact us.
All transactions with Randolph are subject to current laws applicable in the province of Quebec and in Canada.
The website randolph.ca provides links to other web sites. All those web sites are independent of Randolph, which has no control over their content or use and is in no way liable in their regard.
We record information on the pages viewed by all visitors to our web site. These data include Internet protocol addresses (IP), type of navigator, Internet service provider (ISP), the page which linked the visitor to the site or the last page viewed before leaving the site, type of platform used, the date and time page was viewed, connection speed, time spent viewing, display time and number of clicks. We use this data in order to compile statistics and reports to be used by Randolph and in order to improve the on-line experience of all visitors to our site.
For any questions or requests relating to personal information, you can contact Protection of Personal Information.