Have a question about an order placed on our online store? We're here to help. Keep your order number handy (it's in your confirmation email) so we can get back to you faster.

Frequently asked questions

Where is my order?
As soon as it ships, you'll receive an email with a tracking link. Be sure to check your spam folder if you can't find it. If there's a problem with the carrier, you can contact them using the tracking number.

I want to change or cancel my order
Write to us as soon as possible with your order number. It's much easier to cancel or change an order before it has shipped.

An item is missing, broken or wrong
Write to us with your order number and a photo if possible, and we'll sort it out quickly.

For any other question about your order, fill out the form with your order number and we'll get back to you soon.